While my family and I were vacationing, a hose on our washing machine broke. When we returned days later our home was flooded. We immediately called our insurance agent and were instructed to call Pacific Rim CR. They knew just what to do and got to work immediately. Not only did our home need to be thoroughly dried out, but carpeting, tile, sheet rock etc. had to be replaced. Pacific Rim CR took care of everything start to finish. They even dealt with our insurance company. When we were finally able to move back into our home, you could not tell that there had ever been any damage. I cannot recommend them highly enough!
-Brian G. Yelp Review
Great company that really takes care of their clients! Was very helpful in dealing with the insurance company to get thru the red tape!
-British H. Yelp Review
Pacific Rim really saved the day! They arrived on time to help with the water that was pooling in my basement, carefully walked me through what needed to happen, how to handle the insurance, and kept in contact with me throughout the entire process. They continually checked in to see how the basement was drying and how they could help deal with the insurance. When it came down to dealing with the insurance Abraham was there to help us explain what happened and get us the best coverage by the at fault plumbing company (who caused the flooding). I would recommend this company to anyone I meet because of the professionalism and great work they do! Thank you!!!
-Emma M. Yelp Review
They are (Pacific Rim) beyond phenomenal! A toilet backed up with 1 inch of water in the whole downstairs part of the house over a long weekend is someone’s worst nightmare. Abraham, Frank and his team have made everything so smooth and easy for us! They came in, neatly wrapped up all our furniture and got to work immediately and even guided us through the process with our insurance company and adjuster. We couldn’t have asked for anything more. I had a contractor that highly recommended them and I trust them blindly! I would recommend them going forward to all my family and friends in a heartbeat. If anyone has gone through a home disaster like this, the anxiety and tears that follow are not new to them. We feel so so lucky to have been guided to go and give them a call. It truly has been an amazing experience to see this all come together so fast.
These guys are hands down THE ABSOLUTE BESTt!! There is no way to document how awesome they were!! Abraham and Frank are absolute superstars!! They had every single thing taken care of including taking care of us and our nerves!!!! They are honest to the core, kind and they make sure they treat you like a king in the midst of a flooded house !!!
-Eric H. Yelp Review
I had water running inside my walls and coming through the ceiling onto to my week old new carpeting. My Plummer suggested we use Pacific Rim to handle our cleanup, repairs, and matching the new carpet and installing it!
Pacific Rim was professional, yet very understanding. They quoted me my cost and stuck to it! They flowed with the project. As new issues were discovered they managed them as well.
They are now in my phone contacts as the first people I will call if I need to.
Thank you Pacific Rim! You turned a tragedy into a hiccup for me!
-Jane P. Yelp Review
This company is excellent! Water was leaking from under my tenant’s kitchen cabinet, and it was found that a drain pipe had burst and had soaked the inside of the walls behind the sink and counters. Our plumber had worked with Pacific Rim before and gave them a call. They came in quickly to assess the situation, mitigate the water damage, and return everything back to the way it was. Abraham (co-owner) and Marie (reconstruction office administrator) were extremely helpful and reassuring. They were well-versed in the insurance process, and were on top of any request or question that I had. They worked with both me and my tenant, and everyone that Pacific Rim chose to come to work on the house were very friendly and professional. I cannot say how pleased I am that Pacific Rim was involved in this entire process.
-Jenny S. Yelp Review
Pacific rim is a professional, courteous and respectful company. The crew that came to my home were wonderful.
They got my home fully covered through insurance and were with me every step of the way.
I would recommend Pacific Rim to anyone.
-Jessica G. Yelp Review
Pacific Rim did a fantastic job on our water restoration work from a master bath toilet that leaked into the sub flooring. They were professional, efficient, and diligent in documenting everything. Our insurance company was impressed with their level of documentation and detail. The process was smooth from beginning to end and the employees were always polite and friendly.
-Julie L. Yelp Review
This company was great.
My daughter clogged up the downstairs powder room and sewage backed up and went everywhere. AI mean EVERYWHERE..
My best friend recommended for me to call Abraham at Pacific Rim to help deal with insurance. And they did just that and more. They removed the wet carpet, hardwood floors, drywall and more that have been affected. Then dealt with insurance to cover all new floors and more. My home looks amazing.
Very professional, fast, friendly, and I mean very nice. They answered all my questions. Even met with the insurance adjuster at my home while I was at work. They made this catastrophe and process so easy, smooth and painless..
They made my horrible experience of a sewer backup to such a positive ending that all I can do is give them 5 stars. Give them a call.
-Kiara K. Yelp Review
Pacific Rim did a great job with the mitigation and repairs of our major water leak. Carter, Rafael and their teams were great to work with. Good people who got the work done well and on schedule. It was really nice to have an ally to help work with the insurance company and all the various players in the process.
-Mike P. Yelp Review
Pacific Rim CR LLC was fantastic. They responded immediately, their crew was professional and courteous and Abraham (one of the owners) was great. They got my home covered entirely more so then the previous water damage companies I used in the past. They provided good explanations of the services they were conducting and I couldn’t be happier with Pacific Rim. I highly recommend them.
-Theresa H. Yelp Review
Don’t call insurance, call Pacific Rim first! Our kitchen drain pipe burst, spilling grey water everywhere. In the basement all over the sheet rock, water, all behind our kitchen cabinets, water. That is what happened to our family of six. We desperately needed a mitigation company to communicate with insurance on our behalf to guarantee our claim was covered and that’s exactly what he and his team did. Abraham (owner and project manager) advocated for us with insurance to safeguard every aspect of our home was restored to better than before our accident. His calm demeanor was very reassuring; keeping us from losing our minds with swindling claim adjustors. Abraham is honest, trustworthy, and most of all transparent about the ‘process’ that is insurance involved home repair. He doesn’t over promise that the job will be done lightning fast (it never works like that with insurance). He is realistic, and easy to work with. After all of this, he feels a little like an extended part of our family!! We are so thankful for the job he and his team did to mitigate and repair our home. Give Pacific Rim a call and go with a local company who doesn’t get in bed with insurance like other national water restoration companies do!
-Chris and Amy Reinking